Featured contents:
- Page 6 – Keeping Up with the Consumer
To keep up with the consumer, travel companies are working to adapt to a new digital reality. The State of Social Media in Travel, a Phocuswright report, explores current uses of, and strategies for, social across verticals in the travel industry and mobile’s rising influence. One thing is clear: social is here to stay. - Page 10 – Changing the Game
The story of John A. Sutherland II’s nearly 30-year timeshare career is one of tenacity, loyalty, mentorship and great leadership. As Holiday Inn Club Vacations® continues its drive toward $1 billion in sales, the executive vice president of sales and marketing of Orange Lake Resorts sits down to discuss the rapidly changing business of timeshare, the power of partnerships and meeting Kemmons Wilson. - Page 16 – Experiential Resort Entertainment Takes Center Stage
Developers continue to diversify on-site offerings, creating memorable guest experiences that translate to added value for all parties involved. - Page 22 – Destination U.S.A.
International travelers are setting their sights on the States. - Page 28 – Upgrading the Guest Experience
Technology is becoming more and more integrated with our lives, and guests’ standards for the technology they encounter on vacation are growing also. The good news is, so are the opportunities. Here, a look at some of the latest developments in tech that are impressing guests who have even the highest expectations.