DFDS named world’s top ferry operator

Denmark-based DFDS has been named the ‘World’s Leading Ferry Operator’ at the World Travel Awards for the seventh year.

The awards were hosted in Vietnam in December and recognise outstanding achievements within the travel industry, rewarding companies that consistently provide their customers with exemplary service.

DFDS operates a comprehensive passenger route network, including four routes from the UK to Europe via Dover-Dunkirk, Dover-Calais, Newhaven-Dieppe and Newcastle-Amsterdam. It also offers routes in Scandinavia and across the Baltic Sea, including a cruise ferry service from Copenhagen to Oslo and services from Germany to Lithuania, Sweden to Lithuania and Sweden to Estonia.

The company was shortlisted for the awards following extensive travel and tourism industry support. Over one million votes were cast from 140 countries across 12 categories.

Pete Akerman, marketing director at DFDS, said: “We are thrilled to have secured the acclaimed ‘World’s Leading Ferry Operator’ title for a record seventh year and we send our deepest thanks to everyone who voted for DFDS.

“We aim to provide an outstanding experience for our customers, whether they are travelling on our cruise ferries from Newcastle to Amsterdam, or our flexible, frequent crossings from Dover to Calais and Dunkirk.

“We have worked hard to continually improve our service and will continue to invest in our ships and enhance our product throughout 2018 to ensure we remain at the top of our game.”