Lufthansa named Europe’s best airline

Lufthansa has been named ‘Best Airline in Europe’ at the Paris Air Show, based on the results of a major survey by market research institute Skytrax.

The firm surveyed around 18 million passengers from over 160 countries worldwide, with the German carrier earning glowing reviews.

Carsten Spohr, chairman of the Executive Board and CEO at Deutsche Lufthansa AG, said: “The service offered by our crews on board and on the ground as well as our investments over the past few years in the fitting of our cabins and lounges, in addition to the service and digitalization, have paid off.

“The Skytrax Award is evidence that Lufthansa passengers appreciate our quality. The combination of premium service and excellent facilities has impressed passengers worldwide and made us Europe’s number one. Our offer has never been better.”

Spohr also thanked the airline’s employees for making the award possible.

Lufthansa won awards for ‘Best Airline in Western Europe’ and ‘Best First Class Lounge Dining’.

Skytrax specialises in aviation and has been carrying out the annual survey since 1999.