Mulcahy named managing director for RCI EMEA

RCI has announced the appointment of Paul Mulcahy as managing director for RCI operations in Europe, the Middle East and Africa (EMEA).

With a career that spans more than two decades in both the hospitality and travel industries, Mulcahy has successfully led a combination of finance, marketing and planning strategies at both corporate and divisional levels across EMEA.

Mulcahy most recently served as senior vice president at Mövenpick Hotels & Resorts, where he was a member of the Executive Committee. He led the hospitality firm’s commercial and digital transformation, driving promotional activities that enhanced customer experience, loyalty, and satisfaction.

Prior to Mövenpick he led distribution for the tourism services brand Pierre & Vacances Center Parcs Group through direct web business, CRM, and call centres. Mulcahy has also served in leadership roles for global online travel company Orbitz.com, and was also the E-commerce director at the InterContinental Hotels Group.

Paul Mulcahy

Olivier Chavy, president of RCI Exchanges, said: “Paul is a dynamic leader with extensive international experience who is committed to delivering best-in-class sales and marketing strategies to help us reignite growth at RCI.

“We put the world on vacation in a way no other company can. Paul’s experience and leadership will help us deliver great vacations in more exciting destinations for our members around the world and provide outstanding service to our affiliated resorts in the region.”

A native of Ireland, Mulcahy participated in INSEAD’s Creating Customer Value International Marketing Program. He earned an MBA from Lancaster University, a master’s degree in Economics from the University of Leicester, and an undergraduate degree in Economics, with a minor in French, from University College Cork. He will be based at the RCI offices in Kettering, England.